Privacy Policy
Last Updated: August 5, 2025
1. Information We Collect
- Business information: business name, address, industry type, tax ID
- Owner details: name, contact details, identity document information
- Payment information: bank account details, cardholder data
- Transaction data: amount, date, merchant name/location, method
- Technical data: IP address, device/browser type, cookies
- Biometric and identity verification data: collected for enhanced security or fraud prevention
2. How We Use Information
- Provide and manage payment services
- Verify identities and prevent fraud
- Improve our products and services
- Comply with legal obligations
- Communicate with merchants and customers
3. Sharing of Information
- Our partners and affiliates
- Financial institutions and card networks
- Fraud prevention services
- Legal authorities when required by law
- Service providers assisting in payment operations
4. Cookies and Tracking
We use cookies and similar technologies to track user behavior and improve experience. You can manage preferences in your browser settings.
5. Data Retention
Data is retained as long as needed for service, legal, and compliance purposes. We follow secure disposal and anonymization practices where appropriate.
6. Security Measures
- PCI DSS compliance: industry-standard protections for payment data
- Encryption: data is encrypted both in transit and at rest
- Access control: limited to essential personnel
- Monitoring: regular audits and security assessments
- Training: employee education on data protection
7. Your Rights
- Access your personal data
- Request corrections or deletion
- Object to processing
- Lodge a complaint with a regulator
8. Contact Us
For questions or concerns, contact us at:
Email: support@merchanthaus.io
Phone: +1 (505) 600-6042
Address: Albuquerque, New Mexico